Terms and Conditions

1. Acceptance of Terms

Welcome to the Axle AI website, operated by Axle AI, Inc. ("Axle AI," "we," "our," or "us"). By accessing or using our website, products, or services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Services.

We may update these Terms from time to time by posting a revised version on our website. Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.

2. About Our Services

Axle AI provides software solutions that help customers search, organize, and edit video and other media content. Our offerings include:

Axle AI: on-premise video search and media management software
Axle AI Cloud: a cloud-based media management service
Axledit: a browser-based collaborative video editing platform
Axle AI Tags: an AI tagging engine for scene understanding and media search
Axle Connectr: a drag-and-drop workflow automation tool

Certain features, applications, or products may be subject to separate license agreements or subscription terms. In the case of any conflict between these Terms and a product-specific agreement, the latter will govern.

3. Use of the Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

Use the Services in any way that violates applicable laws or regulations
Use the Services to transmit any unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any part of the Services or related systems
Use the Services in any manner that could disable, overburden, or impair the proper functioning of the Services
Upload or transmit viruses, malware, or other malicious code
Use the Services to infringe on any intellectual property rights of others

4. User Accounts

To access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep this information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Intellectual Property

All content, software, and materials made available through the Services, including text, graphics, logos, icons, and code, are the property of Axle AI or its licensors and are protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Services without our prior written consent.

6. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Axle AI does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by law, Axle AI and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or Services, even if advised of the possibility of such damages. Our total liability for any claim related to the Services shall not exceed the amount you paid to Axle AI for the applicable product or service during the 12 months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Axle AI, its affiliates, and their respective officers, employees, and agents from and against all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Services.

9. Termination

We reserve the right to suspend or terminate your access to the website or Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to other users, Axle AI, or third parties. Upon termination, your right to use the Services will immediately cease.

10. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

11. Communications

By purchasing an Axle AI product or creating an account, you agree to receive product announcements, technical alerts, and promotional communications by email from Axle AI. You may unsubscribe from promotional communications at any time by clicking "unsubscribe" in any email or by contacting us at info@axle.ai.

12. International Use

If you access the Services from outside the United States, you are responsible for complying with all applicable local laws. You consent to the processing and transfer of your data as described in our Privacy Policy.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Massachusetts.

14. Entire Agreement

These Terms constitute the entire agreement between you and Axle AI regarding your use of the website and Services, and supersede any prior agreements or understandings, whether written or oral, relating to the same subject matter.

15. Contact Us

If you have any questions about these Terms, please contact us at:

Axle AI, Inc.
121 Loring Ave, Building 3, Suite 563
Salem, MA 01970, USA
info@axle.ai
1-415-225-1926