Terms of Use

Effective Date: 12/1/2025

1. Acceptance of Terms

Welcome to the Axle AI website operated by Axle AI, Inc. (“Axle AI,” “we,” “our,” or “us”). By accessing or using our website, products, or services (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use our Services.

We may update these Terms from time to time by posting a revised version on our website. Your continued use of the Services after changes have been posted constitutes your acceptance of the revised Terms.

2. Description of Services

Axle AI provides software solutions that help customers search, organize, and edit video and other media content. Our offerings include:

  • Axle AI on-premises video search and media management software
  • Axle AI Cloud SaaS platform
  • Axledit cloud-based video editor and collaboration platform

Certain features, applications, or products may be subject to separate license agreements or subscription terms. In case of any conflict between these Terms and a product-specific agreement, the latter will govern.

3. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent that you are of legal age and have the authority to enter into this agreement on behalf of yourself or your organization.

4. Intellectual Property Rights

All content and materials on the Axle AI website, including text, graphics, logos, icons, images, software, and trademarks, are owned by or licensed to Axle AI and are protected by copyright, trademark, and other intellectual property laws.

You may view, download, or print materials for your personal or internal business use only. You may not modify, reproduce, distribute, or publicly display any portion of the website or its contents without prior written permission from Axle AI.

5. Use Restrictions

You agree not to:

  • Use the website or Services for any unlawful purpose;
  • Attempt to gain unauthorized access to any part of our systems or data;
  • Use automated means (such as bots or crawlers) to collect information from the website;
  • Reverse-engineer, decompile, or otherwise attempt to extract the source code of our software except as expressly permitted by law;
  • Upload or transmit viruses, malware, or other harmful code.

6. Account Registration and Security

If you register for an account on our website or use our cloud-based products, you must provide accurate and complete information and keep your credentials secure. You are responsible for all activity under your account. Notify us immediately at info@axle.ai of any unauthorized use or security breach.

7. Third-Party Services and Links

Our website or Services may include links to third-party websites or services. These are provided for convenience and do not imply endorsement. Axle AI is not responsible for the content, privacy policies, or practices of such third parties.

8. Disclaimers

Our website and Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
Axle AI disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the website or Services will be error-free, uninterrupted, or secure.

9. Limitation of Liability

To the fullest extent permitted by law, Axle AI and its officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or Services, even if advised of the possibility of such damages.

Our total liability for any claim related to the Services shall not exceed the amount you paid to Axle AI for the applicable product or service during the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Axle AI, its affiliates, and their respective officers, employees, and agents from and against all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Services.

11. Termination

We reserve the right to suspend or terminate your access to the website or Services at any time, with or without notice, for conduct that we believe violates these Terms or is otherwise harmful to Axle AI or other users.

12. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles.
Any disputes arising under or in connection with these Terms shall be brought exclusively in the state or federal courts located in Boston, Massachusetts.

13. International Users

If you access the website from outside the United States, you are responsible for complying with local laws. You consent to the processing and transfer of your data as described in our Privacy Policy.

14. Entire Agreement

These Terms constitute the entire agreement between you and Axle AI regarding your use of the website and Services and supersede any prior agreements or understandings.